Overview
According to Government procurement trends, ICT is definitely a “big spender” to ensure economic expansion plans are met for 2010 and beyond. The public sector is one of the primary users of technology. National government ICT expenditure will increase from R4.1 billion in 2008/9 to just over R5.6 billion in 2012/13.

There is a demand placed on government to implement e-government and related services through the use of information and communication technology in order to become more efficient and improve service delivery to all citizens and stakeholders.

And similarly, technology plays an equally pivotal role in the private sector where organisations are constantly looking to streamline business processes in order to be effective, efficient and ultimately profitable.

The dramatic increase in the spend of ICT services directs us to focus on outsourcing, contracts and service level agreements that will need to be carefully considered, structured, monitored and maintained in order to achieve the desired results for both parties.

Technology partners have realised the importance of understanding the legal framework in which these contracts have to operate within. They have also acknowledged their lack of managing service level agreements, over-committing and under-delivering. These processes will attract risks and may result in cost implications.

Strong emphasis is placed on fundamental decision-making and best practices utilised when drafting ICT contracts, outsourcing of technology and managing service level agreements.


TARGET AUDIENCE
Public and Private Sectors (including but not limited to):
● Procurement Managers / Professionals ● Managers for Outsourcing
● Managers responsible for Bids and Tenders ● Outsourcing Specialists
● Supply Chain Managers ● Heads of Department
● Financial Managers ● Chief Financial Officers
● Contract Managers ● Legal Advisors
● Business Consultants / Analysts ● Business Development Managers
● IT / ICT Managers / Directors ● IT / ICT Consultants
● Key Account Managers for IT / ICT ● Municipal Managers
● Managers for Business Systems ● Chief Technology Officers
● Chief Operations Officers ● Project Managers
● All technology solutions partners
 

Sponsorship & Branding opportunities: Available on request.
 

For further information please contact Anastasia Harmse email anastasia@businesszone.co.za